Refund & Return Policy

At Harinamastore, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may request a return or exchange according to the policy below.

You may return your product within 30 calendar days from the date you receive your order.

To be eligible for a return, the product must:

• Be new, unused, and in the same condition as when you received it.
• Be returned in its original packaging.
• Include the receipt or proof of purchase.
• Be returned with all original accessories and included items, where applicable.

We accept returns for both defective and non-defective products.

For eligible returns, Harinamastore provides a return shipping label at no cost to the customer.

Please contact us before sending your product back so that we can provide the appropriate return instructions and return label.

We accept exchanges for eligible products.

If you would like to exchange an item, please contact us within 30 calendar days of receiving your order. The replacement will be processed after we receive and inspect the returned product.

Once we receive your returned product, we will inspect it and notify you that we have received your return.

If your return is approved, we will process your refund to your original payment method.

We aim to process approved refunds within 7 days after receiving and inspecting the returned product.

The time required for the refund to appear in your account may vary depending on your bank, card issuer, or payment provider.

No restocking fee will be charged for eligible returns.

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with your order number and photographs of the product.

We will review the issue and provide return, replacement, or refund instructions as applicable.

Please contact us with:

• Order number
• Product name
• Reason for return or exchange
• Photos, if the product is damaged, defective, or incorrect